Try-at-Home Return Policy

We want you to have the very best shopping experience and a flawless fit. 

Review our quick guidelines for New Zealand and Australian orders below:

New Zealand Orders: Enjoy our 100% Risk-Free Home Fitting Trial for up to 5 items per order. Email us within 48 hours of delivery to arrange a free NZ Post courier pickup from your home or workplace.

Australian Orders: Please notify us within 48 hours of delivery. Reach out to our concierge team via email, and we will personally guide you through the return steps.

⚠️ The Core Rule: All returns must be unworn, unaltered.  If the tag is cut, removed, or tampered with, the item is strictly non-refundable.

👉 Click Here to Read Our Full Return & Try-at-Home Policy